I have analized files with Mixed in Key which suggested correction via Platinum notes. I purchased the PlatNotes but Mixed In Key sends me back to the purchase webpage when I select the 'Fix with Platinum Notes' button in Mixed In Key. Please help!

James Araujo - MIK Team

Hey there,

Are you on Mac or Windows?

Here is our suggested workflow for Mixed In Key and Platinum Notes.

It will prevent you from going back and forth between apps :)


If you want to re-install your software, you can click here to recover your download links and your VIP Codes.

If you have any other tech support questions, email us at