You can use your license on all of your personal computers as long as they run the same OS platform. Redownload and license requests should be sent to contact@mixedinkey.com. For the quickest response please log into your PayPal or Google Checkout account and look up your History tab. We may need help to locate your transaction details, so a copy/paste (not a screenshot please) from the History tab will help. Also, please include the email address and name that the software was originally purchased with. We will send you the download link and VIP code as soon as we have more information.

For those wishing to transfer the license to a different operating system we have several options:

1. We can switch the Mixed In Key license for you at no charge, but it will no longer be valid for the original operating system.

2. If you want to use the software on both operating systems during the same time frame we always ask our DJs to purchase separate versions. As a special "thank you" for being a valued customer, we will give you free lifetime updates for all platforms after your purchase. All future versions of Mixed In Key will become free for you. You can purchase your additional license here: http://www.MixedInKey.com/BuyNow.aspx Please let us know if you choose this option so that we can designate both licenses for free updates.

3. If you purchase our entire software suite, Mixed In Key, Mashup, and Platinum Notes, we can send you licenses for both operating systems upon request.

4. If you only want to purchase one license, you can always use the tagged files on any computer and still view the results in your favorite DJ app.

Cheers,
Chad P

Hi,

what can i do to prove my purchase if my google email account as been deleted and i cant get proof from google checkout so I can get a new download link? please help i purchase this software some months ago and today is the first day ive tried to install and still cant use it due an oversight on my behalf by not noting the vip code when deleteing my old email account. I just want to redownload the software!

please if you need further details im happy to send them to the relevant parties to clarify my purchase.

thanks

Please write contact@mixedinkey.com with whatever information you do have, we will get a new download link and VIP code sorted for you.

Best,
Chad P

Hey Chad,

I also sent over an email request yesterday evening for a new VIP code due to switching OS. Please advise, Thanks!

I usually respond to VIP code and download requests within 24 hours on weekdays. I do send them out on most weekends too but it's not a guarantee as I do take a day off once in awhile ;)

Awesome news, I have sent a request to switch OS also.
Can't wait to use MiK on my new laptop :D

OMG!
I got a reply from Chad within about 20 minutes of sending my original email.

Gotta hand it to you Chad... Customer service at it's finest :D

Hi Guys

I wanna know can i validate my Mac apps with my windows VIP code?

The VIP codes are only good for one operating system at a time. We can switch the Windows VIP code to be a Mac VIP code, but it will no longer work for your Windows software.

Hi Chad

Thxs for your reply , how can change it?u can email me at (redacted for privacy) for the Mac VIP code ....can it be done?

Instructions are in the first post of this thread.

On Wednesday, February 01, 2012 1:51 PM Chad P (Mixed In Key) wrote:

Download and license requests should be sent to contact@mixedinkey.com. For the quickest response please log into your PayPal or Google Checkout account and look up your History tab. We may need help to locate your transaction details, so a copy/paste (not a screenshot please) from the History tab will help. Also, please include the email address and name that the software was originally purchased with. We will send you the download link and VIP code as soon as we have more information.

Cheers,
Chad P

On Wednesday, February 22, 2012 4:51 PM Chad P (Mixed In Key) wrote:

Please check your Spam folder, we sent you a download link shortly after receiving your email, and another one today. If you still did not receive please do let us know, and we will try another method.

Cheers,
Chad P

On Wednesday, February 01, 2012 1:51 PM Chad P (Mixed In Key) wrote:

Download and license requests should be sent to contact@mixedinkey.com. For the quickest response please log into your PayPal or Google Checkout account and look up your History tab. We may need help to locate your transaction details, so a copy/paste (not a screenshot please) from the History tab will help. Also, please include the email address and name that the software was originally purchased with. We will send you the download link and VIP code as soon as we have more information.

Cheers,
Chad P

On Wednesday, February 22, 2012 12:46 AM Chad P (Mixed In Key) wrote:

Please write contact@mixedinkey.com with whatever information you do have, we will get it sorted for you.

Best,
Chad P

Hi, I can't find any license or user agreement. I'd like to know how many copies i can use per key. Can I use mixed in key at home and work?

We do allow you to install our software on multiple computers with the purchase of one license as long as they are are your own personal computers and run the same OS platform. You can use your original download link and activation code on any new computers.

Chad, hello. Just sent an email about the VIP Code - I am getting an error now.
Counting with your help again, thank you!
Gui Milani

my mixed in key not opening it works for 4 days and now it is not opening i reinstall still not work please help i just spend my money am pretty upset right now

Please stop posting the same thing over and over again and follow the instructions in the first post.

my mixed in key not opening code 11 courrup file please send me a new copy just buy this program 21 feb 2013

I can tell that English isn't your main language, and I know that software not working is a frustrating experience. I'm sure I can help get it fixed pretty easily but this is not the right place for tech support - this thread is for asking for a new download link. Please write contact@mixedinkey.com and say what the problem is, and what operating system you are using.

Hi, I've been waiting all day for a response but haven't received anything yet. I didn't use paypal or google checkout so I can't provide that info. Can someone respond here at least?

BTW - I just gotta say I love the software, that's why i am so impatient :) I just want to play!

What email did you write from?

Thank you for responding Chad. I sent an email from rene.lomeli@gmail.com

Hello I just bought a new PC and I was needing to transfer my program but I don't have the download link anymore. How do I download this now

It's usually a good idea to read a few of the posts in a thread before posting to it, especially the first one.

Hello!

I got MIK5 + PN3 in the same purchase. Can I request both software in the Mac version without losing activation for Windows?

Thanks!

For PN you can, MIK will require a separate license or a Mashup purchase.

OK.
So if I purchase the Mashup for Windows, I can request the MIK for Mac and PN for Mac too? And I also request Mashup for Mac free?

On Wednesday, February 01, 2012 1:51 PM Chad P (Mixed In Key) wrote:

1. If you purchase our entire software suite, Mixed In Key, Mashup, and Platinum Notes, we can send you licenses for both operating systems upon request.

Hi,

I bought license for MIK 4 for Mac, and I lost it. I have changed my computer now to Windows 8 operating system. Then I have 3 questions please:

• Can you change my license of MIK to Windows?
• Can you resend my license.
• Can I put last update with MIK 4 License.

Thanks.

Everything you need to know is in the first post.

Ok,

then can you resend the license please?

Thanks.

On Wednesday, February 01, 2012 1:51 PM Chad P (Mixed In Key) wrote:

Download and license requests should be sent to contact@mixedinkey.com.

On Friday, March 22, 2013 1:47 AM Chad P (Mixed In Key) wrote:

On Wednesday, February 01, 2012 1:51 PM Chad P (Mixed In Key) wrote:

Download and license requests should be sent to contact@mixedinkey.com.

Thank you, and sorry. I had to have read it better.

Thanks you Chad for the quick response.

Sent an email 5 days ago to contact@mixedinkey.com still no reply. Should I resend my email? or does it normally take this long for a reply?

It should never take 5 days to get a response, it's usually less than 24 hours. You should resend the email, and if you don't get a response within 24 hours please let us know here what email you are writing from.

resending worked straight away thank you!

请问我该如何购买 MIXED IN KEY WIN版？？？ 我的邮箱是 djwoody@qq.com 请把详细的购买方式和付款转帐方式发给我可以吗？谢谢

http://www.mixedinkey.com/BuyNow

Click on the button that says "Buy Windows Version"

點擊按鈕，上面寫著 "Buy Windows Version"

i sent mail 2 days ago and didn't receive the reply.

Gosh, I'm sorry to hear that I try to reply to emails every day. What email did you write from? Did you check your spam folder?

On Tuesday, April 16, 2013 12:24 PM Chad P (Mixed In Key) wrote:

Gosh, I'm sorry to hear that I try to reply to emails every day. What email did you write from? Did you check your spam folder?

Yep checked my spam, even sent it twice. my email EDITED@gmail.com

These emails are not being delivered to us, nor is it in our customer database. Do you have a different email address you can write from?

Ok, sent it from EDITED@

Got it, you should have a new download link now.

Yes I have, thank you :)

Hello I'm trying to move mY Mixedinkey from an old computer i just traded to a friend of mine. I just relized that i don't have mik anymore, and i need it from that computer to my new one. I can't remember how i paid for it because it was so long ago. What are my other options for me to move it to my new computer

Please send us whatever info you do have.